Refund policy
REFUND POLICY
Last updated: October 9, 2026
BEFORE WE START: FULL REFUND
Every order can be cancelled for a complete refund at any time before we begin work on your document. Email contact@varzyllc.com and we will refund you to the original payment method. Refunds normally reach your account within five to ten business days, depending on your bank.
IF YOUR DOCUMENT IS OUTSIDE THE SCOPE YOU PAID FOR
If your document turns out to be materially longer or more complex than your chosen service covers, we will tell you before starting. You can pay the difference or cancel for a full refund. We never start work and then bill you for more.
AFTER THE REPORT IS DELIVERED
Because a review is work performed to order rather than a physical good, once we have delivered your report the work is done and the sale is generally final. There are two exceptions:
We got something wrong. If the report misstates what your document says, or misses something within the scope listed on the product page, tell us within 30 days. We will correct it at no charge. If a correction is not possible or not useful to you, we will refund you in full.
We were materially late. If we miss the stated turnaround by more than one full business day and did not tell you in advance, you may cancel for a full refund even if the report has since arrived.
WHAT IS NOT REFUNDABLE
We cannot refund a review because you disagreed with what the document turned out to say, because the other side refused to negotiate, or because the outcome of your situation was not what you hoped. A review describes a document; it does not change it.
CHARGEBACKS
If you think something has gone wrong, please email us before contacting your bank. We would rather fix it directly, and we almost always can.
HOW TO REQUEST A REFUND
Email contact@varzyllc.com with your order number and a sentence about what happened. We respond within one business day.